FAQs

can i put these pieces in the dishwasher/microwave?

yes, every piece is dishwasher/microwave safe. BUT I highly reccomend handwashing and keeping microwave time to a minimum in order to prolong the life of your piece.

 

do you ship to "..."?

I ship worldwide! However, shipping prices vary vastly depending on the country/continent. these prices are calculated at checkout. If it seems like I don't ship to your country just let me know and I will do my best to add it!

 

can i pick up if i'm in the seattle area?

of course! in this case, choose "local pickup" at checkout and I will email you a location for pickup, no shipping fees included.

 

do you accept returns/refunds?

no, all sales are final. as a single owner of a small business, processing refunds for change of mind and returns costs my business time and excess money.

 

how about if the piece arrives broken?

in this case, dm me @cotta.ceramics on instagram with a picture. a replacement will then be sent to you in 1-3 weeks time, depending on inventory. this option is available only 3 days after the item was delivered.

*cotta ceramics is not responsible for stolen items*